Award Carpets Gold Coast Terms And Conditions of Trade:

The following refers to SUPPLY AND INSTALL of LVT, HYBRID, LAMINATE or TIMBER QUOTATIONS ONLY

  1. If floor preparation is included, it is to smooth out the subfloor. Any existing undulations may be slightly visible under certain light conditions, and
    noticeable underfoot. Existing falls will remain. Discuss higher levels of floor levelling with our sales staff.
  2. If floor preparation was quoted when entire subfloor was not visible, extra works may be required, and we will advise any extra costs for approval
    and require written or electronic approval prior to proceeding.
  3. Floor preparation and installation will be to current Australian Standards and manufacturers guidelines.
  4. Impurities in the sub-floor may penetrate the new floor coverings over time and this will not be considered a defect.
  5. While all care will be taken, ID Flooring will not accept any responsibility for problems caused by existing flooring or floor preparation separating
    from the original subfloor, sub-floor joints, sub-floor movement, weaknesses in the subfloor or rising damp.
  6. Fumes/dust/heat emitted during installation may set off smoke or fire alarms and enter air conditioning. It is the client’s
  7. responsibility to deactivate such alarms, and to isolate/turn off air conditioning prior to our commencing and during installation.
  8. Hybrids, laminates and engineered timbers are “floating” floors with joint movement due to walking over or expansion/contraction and some minor
    vertical plank fixing. This may cause sounds such as creaking or light clicking, bounce while walking on, or varying foot-fall sounds. The extent of
    this depending on the selected flooring, subfloor and ambient conditions. This is a characteristic of floating floors, not a defect, and should be taken
    into consideration when selecting your flooring.
  9. Floating floors will require expansion gaps at all walls, around all fixtures (including island benches) and at transitions with other floor coverings and
    will possibly require expansion joints. Please discuss expansion gap and joint cover options with sales staff.
  10. Heavy items sitting on floating floors may restrict natural expansion of the floor and issues created are not covered under warranty.
  11. Factors outside our control, such as vehicle break down, traffic and illness may affect the schedule of your installation. Compensation for delays or
    non-completion on schedule will not be considered.
  12. The individual planks will be laid in a random stagger pattern unless an alternative is selected by the customer. Some predominant features may be
    noticeable, as they are repeated at random across the floor.
  13. All installation work carried out by ID Flooring is guaranteed against faulty laying, materials and/or workmanship for a period of fifty-two (52) weeks
    from date of installation. Floorcoverings carry the manufacturer’s warranties.
  14. If existing skirtings are to be removed and/or refitted by ID Flooring or our installers and is detailed in this quote, all care will be taken. Replacement
    of skirting, gap and hole fling, and repainting are not included. We will not accept responsibility for any damage to skirtings or walls and any claims
    for such will not be accepted.

The following refers to SUPPLY AND INSTALL of CARPET QUOTATIONS ONLY

  1. Whilst all care will be exercised, our company will not be responsible for any damage to walls where skirting is not installed. Note that paint
    (especially fresh) may be marked unavoidably by contact from the carpet backing and ID Flooring will not accept responsibility should this occur.
  2. The installation will meet the requirements of AS NZS.1-2007 for carpet and abide with the manufacturer’s recommendations, and as such cross
    joins and seam joins may be necessary. The aesthetic appearance of these joins can be dependent on the light source, the carpet construction,
    and exposure to foot traffic.
  3. All carpets will release threads and tufts, particularly at exposed edges and seams. If normal vacuuming does not remove these, they must be cut
    with sharp scissors and never pulled. This will not be considered a defect.
  4. Wool and some synthetic carpets are prone to shedding (more so in the first few years) and regular vacuuming by a strong vacuum cleaner with a
    beater bar will help remove the loose fibres.
  5. Some loop-pile carpets are prone to “pilling” and this will not be considered a defect or manufacturing fault. Removal by trimming with sharp
    scissors is recommended.

Title of goods shall not pass until the vendor has been paid for same.

  1. Until the vendor has been fully paid or if the buyer is in default of any other of these conditions then the vendor may repossess the goods for any part
    thereof, and for that purpose the buyer hereby grants the vendor and it’s director’s, employees and agents full rights of access, egress and regress to
    and from such premises as upon which the goods may be situated.
  2. A certificate under the director, manager or solicitor for the vendor that the goods not been fully paid for and/ or that the buyer is in default hereunder
    shall be sufficient authority to such persons as may be in charge or control of the subject premises that the vendor is authorised to possession of goods
    pursuant to this condition.
  3. The goods shall at the times be deemed to remain personal property and/ or chattel interests and title shall not be deemed to merge with any other
    property by virtue or fixation to same or otherwise.
  4. The buyer shall not sell, assign, mortgage, pledge or charge the goods to a third party until the vendor has been fully paid for the same but if the buyer
    does so than any sale proceeds or other benefits accruing to the buyer as a result thereof shall be deemed to be held on trust for and accountable to the
    vendors as it’s own property and the vendor subrogated to the position of the buyer as regards and such third parties.
    RESALE OF GOODS BY VENDOR: In the event that the vendor repossess any goods pursuant to these conditions the vendor may re-sell such goods upon such
    terms and conditions as it may at sole discretion deem fit, free from any action, suit, claim or deemed by the buyer. Any loss, expense or damage sustained by the
    vendor as a result of such repossession and/ or sale shall be forthwith recoverable form the buyer as a liquidated debt.

TERMS OF PAYMENT

  1. Unless otherwise agreed in writing signed by the vendor then the buyer shall pay as by way of a deposit and in payment for the goods a sum
    equivalent to one half of the Total Price expressed in the quotation to be paid in cash an acceptance of the vendor’s quote and the balance on
    completion of the work.
  2. The buyer shall not be entitled to deduct and retention from monies due to the vendor.
    DELIVERY SITE
  3. The goods shall be delivered to and installed at the delivery site identified by the buyer.
  4. The buyer shall provide reasonable access to the vendor’s delivery vehicle upon the delivery site council approved kerb and footpath crossings.
  5. The buyer will assist where possible with receiving goods.
    ABILITY TO SUPPLY
  6. The vendor shall not be liable for any damage or loss sustained by the buyer by reason of any failure to perform or delay in performance by the vendor
    caused by strike, fires, explosion, flood, riot, lock-out, injunction, interruption of transport, accident, inability to obtain supplies, war, government action
    or other circumstances beyond the vendor’s control.
  7. Should the vendor be prevented from performing only part of its obligations by any such cause as aforesaid then the vendor may as its option deliver
    and the buyer shall accept such part of the goods as the vendor shall be able to deliver. Where payment has not already been made the buyer shall
    pay for the part delivered, the same proportion only as of the total price as the part delivered bears to the whole of the goods agreed to be sole and
    credits shall be given for any deposit or other part payment of the total price previously paid on a similar pro rata basis.

INTEREST: The buyer will pay the vendor interest on any monies not paid when due and payable at the rate Two per cent (2%) per month calculated on monthly rates
on and from the data the same ought to have been paid down to the data of actual payment. Any judgement recovered against the buyer shall likewise bear interest at
the same rate and upon the same terms as aforesaid.

NO WAVER BY VENDOR: No waiver by the vendor of any default by the buyer under these and conditions shall be deemed a sanction of any continuing or recurring
default. The rights, powers and remedies of the vendor hereunder shall be prejudiced, affected, or deemed waived by anytime or other indulgence granted to the buyer.

SAMPLES AND NATURE OF GOODS

  1. The buyer acknowledges that any sample goods shown to them are a guide only as to them satisfying themselves as to suitability and fitness of the goods
    for the buyer’s purposes. In the case shall the exhibition of any sample goods by the vendor be deemed to constitute a “sale by sample” and the buyer shall
    in all cases and in all respects satisfy themselves as to the suitability etc.
  2. The buyer expressly acknowledges and agrees that the goods sold by the vendor are subject to certain inherent characteristics and the buyer accepts the
    goods on that basis. Further the buyer agrees that the existence of any such inherent characteristics in goods delivered to the buyer in variation of same
    compared to any samples of goods shown to the buyer shall not constitute any cause for complaint or otherwise relieve the buyer from their obligations
    hereunder.
  3. For the purposes hereof “inherent characteristic” shall include any characteristics or quality common to goods of the nature of the goods sold to the buyer
    and usually regarded as such as a matter of trade practice and includes (but without limitation) In the case of carpet any “shading” in cut pile carpet.
    BUYER’S LIABILITY
  4. Where two or more persons are named as “buyer” than all such named parties shall be jointly and severely liable for payment to the vendor and
    performance of the other terms hereof.
  5. If the vendor has been advised by the buyer that a party other then the buyer will pay the vendor and/or shall be liable for performance of the other
    terms hereof as the vendor may in its sole discretion deem fit.
  6. Not withstanding any other provision hereof the person signing as the buyer (or corporation on behalf of which) the acceptance of the quotation hereof
    agrees to be in all cases and all respects liable for the payment to the vendor and for performance of the other obligations of the buyer hereunder.
  7. In any case where the buyer expects some other party to pay for the goods then the buyer expressly acknowledges and agrees that if their
    responsibility to satisfy themselves that such other party has paid the vendor for the goods before the buyer pays any money themselves to such other
    partly to for or on account of the goods and the buyer agrees that any such payment to such other party shall be made at the risk of the buyer and in
    no way shall absolve, release or otherwise fetter the liability of the buyer hereof.
  8. Removal and replacement of furniture all care taken but no responsibility taken.